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Frequently Asked Questions

Frequently Asked Questions

General

Yes, we offer a $300 one time credit to the following employers:
**Ask about our Short-Term Lease Offers**

  1. Gulfstream Aerospace Corporation - Divisional HQ
  2. Hyundai*
  3. Candler Hospital
  4. Fort Stewart-Hunter Army Airfield
  5. Memorial Health University Medical Center
  6. The Sullivan Group
  7. Colonial Group
  8. SNF Holding Company
  9. Georgia-Pacific Savannah River Mill
  10. Georgia Port Authority
  11. JCB North America - Main HQ
  12. International Paper
  13. Armstrong State University
  14. St. Joseph's Hospital
  15. Galen College of Nursing
  16. All Local Heroes (Military Firefighters, Police, Local Government, School/University Employees, & Medical Professionals)

Yes! Access is always open. You may notice lane shifts, but entry will be clearly marked.

The city expects to finish the roadway improvements by December 2026. By February 2026, our secondary entrance is expected to open, giving residents an additional way in and out during the final stretch of construction.

There may be short delays during active work or traffic shifts. We’ll provide advance notice of any temporary changes, but all arrivals will still always have access.

Aside from being a brand new community in the heart of Pooler’s continued growth, this project will provide a four-way traffic light, expanded lanes, and smooth commute for you and your guests!

Right here! Bookmark this page for the latest on lane shifts, closures, or exciting milestones.

Rental Terms and Fees

We are so excited to welcome you home! To quickly secure a space, you can complete our online application process to lock in current rate and leasing specials. Just go to our website and click " Apply Now " in the top right corner and follow the instructions. Make sure to have all necessary documents: social security number and driver’s license number, and payment ready for the application fee and security deposit. If verification of income is needed, paystubs, tax returns, offer letters, or linking a bank account will suffice.

We offer lease terms starting from 15 months to 18 months. These fees & terms are subject to change.

Water/Sewer and Electric are not included in the monthly rent. Water/Sewer will be billed back to you, and you must set up electric service through Georgia Power.

Rent is due on the first of each month, if you do not pay all rent on or before the fourth day of the month, you will pay a late charge of $100. We only accept payments through the resident portal, credit card or ACH payments.  Rent is not considered accepted if the payment/ACH is rejected, does not clear, or is stopped for any reason.

Yes, a security deposit is required. The standard deposit is $300, but screening may prompt a higher deposit up to one month's rent. The deposit is refundable, provided there are no damages to the apartment beyond normal wear and tear, and all lease terms are met. We do have a program for those that are unable to get conditionally approved, you may result in a larger deposit or can pay a portion of the deposit that is non-refundable.

Yes, there are a few additional mandatory fees: - Application Fee: $75 per applicant. - Administration Fee: $200 per apartment. - Amenities Fee: $150 monthly, which includes internet, valet trash service, Smart Rent smart home technology and controlled access, and pest control.

Approximately three months before your lease expires, we will contact you with an invitation to renew your lease. The rental rate offered may vary from your current rate based on the apartment's fair market value at that time. We will also do our best to offer various lease term options; short-term fees may apply. We hope you will choose to renew your lease agreement for another term, which you can do electronically in the Thompson Thrift Resident Portal App. If your plans will be taking you away from our community, your lease agreement requires a written 60-day advance notice. 

Yes we do!

 

Policies and Rules

Yes, renters' insurance is required. You need to have liability coverage of at least $100,000, which covers potential damages to the property. We strongly recommend renters insurance to protect your personal belongings as well.

Guest are allowed to stay no longer than fourteen consecutive days. If guest stays longer than the allowed period, they will need to be added to a lease. This will involve a background check and approval.

Yes, pets are allowed! We welcome dogs and cats with a limit of two pets per household. There are no specific breed or size restrictions mentioned. There is a $350 pet fee ($550 for 2) due at the time of application. Additionally, pet rent is $25 monthly per pet ($50 for 2).

Your lease agreement requires a written 60-day advance notice.

All concessions that are received are due in full to the Owner if the lease agreement is not fulfilled as required by this contract. The buy-out fee is equal to 2 month's rent. These fees are due at the time the notice to vacate is received.

Amenities and Services

24-hour clubhouse, 24-hour fitness, pool, dog park, dog spa, and bike repair garage.

Yes, guests are welcome to park in any open parking spot. There is no extra cost for guest parking.

On-site maintenance Monday – Friday 8am-4:30pm. 24/7 on-call for all maintenance emergencies.

Yes, our community offers EV charging stations. The cost for garage parking or an EV charging station is $250.

Property Details

While we do not offer any pre-furnished floorplan options, we encourage you to make your luxurious blank canvas your own. This allows you full control to release creativity and make your new home truly yours! If you need furnished options, please ask a leasing team member. We work closely with Cort furniture so you can furnish your home on your terms.  For more information, visit their website at www.cort.com and/or call 888-360-CORT.

All our available apartments come fully equipped with state-of-the-art appliances.

The Liliana boasts a delightful selection of brand-new one, two, or three-bedroom apartments near Pooler, GA, to fit your lifestyle. 

Through the resident portal, a resident can submit a service request, or contact the leasing office. All request a prioritize by order receive or the severity of the request. These requests should be address in 24-48 hours or based on the severity of the request.

We will grant requests for accommodations or modifications that are reasonable and necessary because of a disability, would not impose an undue financial or administrative burden on our operations, and do not fundamentally alter the nature of services or resources we provide as part of our housing program.

An accessible apartment is an apartment that is easy for people with disabilities to enter and use. Accessible apartments are designed to meet the requirements of the Fair Housing Act and the Americans with Disabilities Act (ADA).

Neighborhood

The Liliana Luxury Apartment Homes is located in Pooler, GA, in Chatham County.

The community at 2300 Pooler Pkwy, Pooler, GA, is within the Savannah-Chatham County Public School System. School-aged residents would likely attend West Chatham Elementary School and West Chatham Middle School. 

Among the top convenience stores near Pooler Pkwy, Pooler, GA 31322, Enmarket stands out with the most and best reviews, followed by Parker's and Broughton Market.

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